Terms of Shipment
How long does it take to receive my product?
Typically, it takes about 7-12 business days for our socks, 10-12 business days for boxers to be produced and sent out. Shipping is currently available to US, AU, UK, CA and other 35+ countries address as of the moment and delivery time is around 7-10 working days.
Please note that during the holidays our production time may vary.
Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
How much is shipping?
We provide Free Shipping over £49.
|Method||Shipping Time Frame||Price|
|Standard Shipping（0-£48.99）||7-10 business days||£5.99|
|Standard Free Shipping (£49 and up)||7-10 business days||Free|
|Standard + Shipping Insurance（0-£48.99）||7-10 business days||£7.98|
|Standard + Shipping Insurance (£49 and up)||7-10 business days||£1.99|
|DHL Express（0-0.5kg）||3-5 business days||£19.95|
|DHL Express（0.51-1kg）||3-5 business days||£23.95|
|DHL Express（1.01-1.5kg）||3-5 business days||£26.95|
|DHL Express（1.51-2kg）||3-5 business days||£29.95|
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 3-5 business days to process before they are shipped due to customized work involved.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
Do you ship internationally?
Shipping is currently available only to US, AU, UK, CA and other 35+ countries address as of the moment. All destination can be found upon checkout. If you are not sure whether we could ship to your country, please send inquiry to our customer service team at firstname.lastname@example.org.
NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
- If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.
- At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
- Expedited shipping is not offered to P.O. Box shipping addresses.
- We do not offer overnight shipping.
- Your order may be charged a custom tax by custom officers when entering your country. We are not responsible for any possible custom taxes.
If you have any questions, please feel free to contact us via email: